Privacy Policy

Last updated: March 4, 2026

1. Introduction

NexOTP ("we", "us", or "our") operates the website nexotp.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and password when you register an account. If you sign in with Google, we receive your name, email, and profile picture from Google.
  • Transaction Data: Records of deposits, orders, payment references, and balances associated with your account.
  • Usage Data: Information about how you access and use the Service, including IP address, browser type, pages visited, and timestamps.
  • Communication Data: Messages you send to us via WhatsApp or other channels.

3. How We Use Your Information

  • To create and manage your account.
  • To process deposits and SMS verification orders.
  • To communicate with you about your account, transactions, or support requests.
  • To detect and prevent fraud, abuse, and security incidents.
  • To improve and maintain the Service.
  • To comply with legal obligations.

4. Third-Party Services

We use third-party providers to operate the Service. These providers may receive limited information necessary to fulfill their role:

  • Payment Processors: Monnify (for Naira deposits) and Heleket (for cryptocurrency deposits) process your payment information.
  • SMS Providers: We use third-party number providers to deliver phone numbers and verification codes.
  • Authentication: Google OAuth may be used for sign-in, subject to Google's privacy policy.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Transaction records are retained for accounting and compliance purposes. You may request deletion of your account by contacting us.

6. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use essential cookies to manage authentication sessions. We do not use tracking or advertising cookies.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the email below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, you can reach us via WhatsApp at +234 906 562 4944.