Troubleshooting Guide
OTP Not Working on Proton Mail
Troubleshoot delayed, blocked, or missing OTP codes with a simple checklist and proven fixes.
How to fix it
- Confirm you selected the exact service before placing your order.
- Wait up to the full timeout window; some OTP providers send with delay.
- Avoid reusing old verification sessions and request a fresh code on the platform.
- If still unresolved, reject the number (when eligible) and retry with a new number.
Next best actions
- Use the exact service flow for Proton Mail in your dashboard.
- Avoid repeating rapid retries on the same verification prompt.
- Switch to a fresh number when the active order window expires.